Terms & Conditions

Legal Information

When you shop with us or access our services, apps, and websites (collectively referred to as our “Websites”), these terms apply. They are important for both parties, as they outline our mutual expectations and provide you with helpful information. If you need further assistance, please don’t hesitate to get in touch with us (Contact).

We reserve the right to amend, remove, or vary our services and/or any part of our Websites (including these terms and conditions) at any time.

These terms and our relationship with you are governed by English law and are subject to the exclusive jurisdiction of the English courts.

Intellectual Property, Software, and Content

You are not permitted to use any part of the Website for commercial purposes unless you have our express permission.

You are also prohibited from using the JOE logo or any JOE brand or trademark (or any marks that are similar) without our express permission.

You may link to joesart.co.uk as long as you do so in a non-commercial manner that is fair, legal, and does not damage or take advantage of our reputation.

Please do not link in a way that suggests any form of approval or endorsement by JOE where none exists.

Our Website must not be framed on any other site without our permission.

Refunds & returns

We do not have a formal policy; each case will be reviewed individually. Our main commitment is to you, the customer, and we would never want to jeopardise our relationship. If you encounter any issues, please email Jordan@joesart.co.uk

Deliveries

Before you finalise your order, you’ll be given various delivery options to choose from with estimated delivery times and dates depending on the delivery address. 

We will keep you updated as much as we can and you be able to track your parcel’s progress.